Our Commitment to Privacy

The web sites which are located at the domains LionheartAssurance.com and LionheartReport.com (the "Web Sites") are operated by Lionheart Assurance Solutions, LP®* ("Lionheart Assurance Solutions," "we," "our" or "us"). Except as set forth below, this web site privacy notice ("Privacy Notice") applies to all services and sub-sites available under the domain names LionheartAssurance.com and LionheartReport.com.

At Lionheart Assurance Solutions, we are sensitive to individuals' concerns about their privacy. Our Privacy Notice was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users. The Privacy Notice is designed to assist you ("you," "your" or "user") in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our Web Site and our products and services.

PLEASE REVIEW THIS PRIVACY NOTICE CAREFULLY BEFORE PROVIDING ANY PERSONAL INFORMATION THROUGH THE WEB SITE. YOUR USE OF THE WEB SITE SIGNIFIES YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY NOTICE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY NOTICE, PLEASE DO NOT USE OUR WEB SITE.

Policy Scope

This Privacy Notice applies to information collected or gathered through the Web Site only and does not necessarily reflect practices with respect to information collected or gathered through off-line means or through other web sites that the associated divisions or affiliates of Lionheart Assurance Solutions, LP® operate.

The Privacy Notice applies only to information that we collect online from certain visitors to the Web Site. The Privacy Notice does not apply to Web Sites that are not owned and operated by Lionheart Assurance Solutions, LP®. Also, as a company based in the United States of America, Lionheart Assurance Solutions, LP® operates under United States laws and regulations, and information received from international users will be stored and processed in the United States. THE WEB SITE IS INTENDED ONLY FOR USE IN THE USA AND THE OTHER TERRITORIES REFERENCED IN THE TERMS OF USE. If you are located outside of the USA, please note the information that you provide will be transferred to the USA which may not provide the same level of legal data protection as the country from which you access the Web Site. By using the Web Site and submitting information to us, you consent to such transfers and the processing of information by us as described in this Privacy Notice and you authorize this practice.

1. Information We Collect or Gather.

Personal Information.

At this Web Site, we collect only Personal Information that you voluntarily provide to us.

Personal information includes any information that can be used to contact, identify, or locate you. This information may include your name, address, phone number, e-mail address, etc. Personal information will not be collected from you without your knowledge. You may browse the Web Site without revealing or providing any Personal Information. Providing Personal Information is always voluntary. We provide various forms that can be submitted at your discretion to conduct transactions via the Web Site. On each of the forms, we ask for information necessary to provide you with the information or service provided by the form and possibly certain other information that will assist us in providing a better response to your inquiry.

Nonpersonal Information

Although Lionheart Assurance Solutions, LP® does not collect Personal Information from you at the Web Site unless you provide it voluntarily, we do collect Nonpersonal Information (information that is compiled in anonymous and aggregate form and is not used to locate, contact, or identify you specifically). Our servers have an activity logging feature, which automatically captures Nonpersonal Information regarding site usage, pages viewed, applications used, files downloaded, browser type, the user's Internet Service Provider (ISP), and the type of the user's computer operating system. We use Nonpersonal Information only for the purpose of maintaining and improving the Web Site.

2. Cookies and how the Web Site uses them

We do not use cookies to collect Personal Information.

  • We want to make you aware of how we use "cookies" to enhance your experience when visiting our Web Site. Cookies are small text files sent to a user's browser for data storage. These cookies allow us to identify that the same party is moving within the Web Site without having departed to another web site. Additionally, cookies allow us to determine the web site, if any, which referred you to our Web Site. The cookies also allow us to enhance your activity and ascertain your site preferences on our Web Site. Without cookies, some multimedia images and graphics may not display properly and/or you may have more difficulty navigating through the Web Site.
  • By themselves, cookies do not tell us your e-mail address or other personally identifiable information. Only you can provide that information on our Web Site, should you choose to do so. We do not use Cookies to collect, track, or store personally identifiable information. Our cookies will never be used to track your activity on any third party web sites or to send spam.
  • You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is received. (Each browser is different, so check the Help menu of your browser to learn how to change your cookie preferences). If you reject all cookies, you may not be able to take full advantage of all offerings of the Web Site.

3. Disclosure of your information

Disclosure of Personal Information that we collect at the Web Site is subject to our privacy practices and to this Privacy Notice. Accordingly, we will disclose Personal Information to employees, agents, or third parties only as described herein and:

  1. To fulfill a transaction that you have requested on the Web Site.
  2. To investigate or handle claims.
  3. As permitted or required by law by regulatory and law enforcement authorities.
  4. To protect the rights, property, or safety of Lionheart Assurance Solutions, LP®, LionheartAssurance.com, LionheartReport.com, visitors to the Web Site, or others.

Lionheart Assurance Solutions, LP®, like many businesses, sometimes hires other companies to perform certain business-related functions on our behalf, such as hosting specific portions of the Web Site. We may provide your Personal Information to vendors, service providers and other third parties who assist us in providing the Web Site, as well as the services and activities provided through the Web Site. We will only provide the specific and particular Personal Information that a third party needs to perform its function. We require these third parties not to further disclose your Personal Information to any other third party or use it for any other purpose. WE DO NOT SELL YOUR PERSONAL IDENTIFIABLE INFORMATION TO ANYONE.

If we sell or transfer certain assets or if Lionheart Assurance Solutions, LP® or substantially all of its assets are acquired, personal information and nonpersonal information gathered at LionheartAssurance.com may be one of the transferred assets.

4. Security and protection of your information

We take the protection of your Personal Information very seriously. We use technology tools and design our business practices to help ensure that the Personal Information of our customers is properly gathered, stored, and processed. We secure your Personal Information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction. We also work to maintain the security of, and internal and external access to, the Personal Information of our customers through the use of technology and our business practices. However, there are no guarantees that unauthorized access will not occur. While we strive to protect your Personal Information, we cannot ensure or warrant the security of any Personal Information that you transmit to us. Unless stated otherwise, Lionheart Assurance Solutions, LP® cannot guarantee the security of any data that is submitted through the Internet or by e-mail.

5. Children

The Web Site is considered a general audience web site and is not intended to be used by children. The Web Site is not directed toward children under the age of 13, and we do not use this Web Site to knowingly solicit data from or market to children under the age of 13. This Web Site does not sell products for purchase by children. No person under 13 years of age should disclose information on this Web Site. If you are under 18, you may use this Web Site only with the involvement of a parent or guardian. You may learn more about protecting children's privacy by visiting www.ftc.gov/kidzprivacy. We encourage parents and guardians to spend time with their children online to be fully familiar with the web sites visited by their children.

6. Sites We Link To

If you choose to use any of the links we provide to other companies, sponsors and other third party resources, you will be leaving our Web Site and going to a new web site. Protection of your privacy at those other sites will be governed by the privacy policy at those web sites. We encourage you to review the privacy policies of those sites, as well.

7. Changes to this Privacy Notice

We reserve the right to modify or amend this Privacy Notice and Lionheart Assurance Solutions, LP®'s privacy practices from time to time in order to reflect industry initiatives, changes in the law or technology or changes in our practices regarding information collection and use. We will incorporate all material changes to this Privacy Notice and the privacy practices on this page and will post notice of material changes on the Web Site. We encourage you to review this page periodically for the most recent version. By continuing to use the Web Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Notice, as it may be amended from time to time, in whole or in part, please do not continue using this Web Site.

8. How You Can Access or Correct Your Information

You can correct factual errors in your personal information by sending us a request (as provided under Section 9 of this Privacy Notice) that clearly shows the error that is to be corrected. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. In addition, you may be prompted at certain times on the Web Site to update and correct your personal information with us. It is your responsibility to keep the information that you provide to us current and accurate.

At certain places on the Web Site, we may ask you if you are interested in learning more about Lionheart Assurance Solutions's products and services. If you elect to receive this information, we may use your e-mail address or mailing address to respond to your inquiry. You may always decline the option of receiving information from us about our products and services. You may opt out of these mailings and other types of communications from us by sending an e-mail to: webmaster@lionheartassurance.com. Please note that there may be additional measures which must be followed in order to opt out of mailings and other communications received from agents that are not employees of Lionheart Assurance Solutions, LP®.

You will not be able to opt-out of receiving all types of communication, such as service announcements and administrative messages, as these types of information are a necessary part of your use of the Web Site. Please note that modification of your account status or personal information will not stop communications that are generated by or on behalf of Lionheart Assurance Solutions, LP® before Lionheart Assurance Solutions, LP® can accomplish the modification of the status of your personal information. We reserve the right to retain personal information reasonably necessary to appropriately document our business activities and for archival and record retention purposes.

9. How to contact Lionheart Assurance Solutions, LP® with questions or comments

If you have questions or comments about our privacy practices or this Privacy Notice, please e-mail us at webmaster@lionheartassurance.com or write to us at Lionheart Assurance Solutions, LP® Headquarters, ATTN: Privacy Office, 1600 Lake Air Drive, Waco, Texas 76710.

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